TERMS AND CONDITIONS OF THE ONLINE STORE
www.bliblo.pl
1. GENERAL PROVISIONS
1. The online store available at the internet address www.www.bliblo.pl is run by the company FHUM Vezio ul. Stryjewskiego 7/9 80-607 Gdańsk NIP: 889-117-49-86 entered into the Central Register and Information on Economic Activity kept by the minister competent for economy.
2. These regulations apply to contracts concluded via the website www.bliblo.pl
3.Definicje:
a) Online store – Seller’s sales platform / online store available at www.bliblo.pl
b) Regulations – these regulations of the Online Store referred to in art. 8 of the Act of July 18, 2002 on the provision of electronic services (Journal of Laws of 2002 No. 144, item 1204, as amended),
c) Seller – owner of the online store www.bliblo.pl, FHUM Vezio ul. Stryjewskiego 7/9 80-607 Gdańsk
d) Buyer – a natural person with full legal capacity, and in cases provided for by generally applicable provisions also a natural person with limited legal capacity, a natural person conducting business activity, a legal person or an organizational unit without legal personality who uses the services provided by electronic means by the Seller,
e) Registration form – a form available in the Online Store under the slogan “register” that allows you to create an Account in the store.
f) Account – marked with an individual name (login) and password provided by the Buyer, a set of resources in the Seller’s ICT system, in which the Buyer’s data is collected, including information about orders placed, their status, operations carried out by the Buyer in the online store www. bliblo.pl
g) Order – the Buyer’s declaration of intent, constituting an offer to conclude a Product sales contract with the Seller,
h) Sales contract – a Product sales contract within the meaning of the Civil Code (Journal of Laws of 1964 No. 16, item 93, as amended), concluded via the Online Store in Polish,
i) Product – a movable item available in the Online Store that is the subject of a sales contract between the Buyer and the Seller,
j) Cart – a virtual place in an online store that contains a collection of ordered products. The basket is not the final confirmation of the order. When choosing Products, the Buyer may freely manage the contents of the basket by adding more Products to it or removing them from the basket,
k) Promotion – a price discount for selected Products, strictly defined in time, being the subject of a sales contract between the Buyer and the Seller,
l) Proof of purchase – an invoice or other document confirming the purchase of a Product
4. Services provided electronically by the Seller consist of:
a) enabling registration and keeping an Account in the Online Store,
b) enabling the conclusion of the Sales Agreement by placing an order,
5. Before completing the Registration Form and creating an Account, the Buyer is asked to read the Regulations and accept them. The agreement regarding keeping the Account in the Online Store is concluded for an indefinite period and does not entail any financial obligations for the Buyer. The contract may be terminated at any time by deleting the Account in the Online Store or sending information about the resignation by the Buyer to the e-mail address of the Seller: kontakt@blilo.pl
6. Promotions for selected Products from the store’s offer can be organized in the Online Store. The rules regarding the promotion are decided by the Seller, making them public on the Online Store website and in addition in other sources (Fb, instagram)
7. Advertisements, Seller’s advertisements, price lists and other information about Products, provided on the Online Store’s websites, in particular their descriptions, technical and functional parameters as well as prices, constitute an invitation to conclude a contract within the meaning of Art. 71 of the Civil Code of April 23, 1964 (Journal of Laws of 1964 No. 16, item 93, as amended)
8. The provisions of these Regulations are not intended to exclude or limit any rights of the Buyer who is also a consumer within the meaning of the Act of 23 April 1964 – Civil Code (Journal of Laws of 1964 No. 16, item 93, as amended). under mandatory legal provisions. In the event of non-compliance of the provisions of these Regulations with the above provisions, priority is given to these provisions.
2. CONDITIONS FOR PLACING AN ORDER
1. The buyer is obliged to use the Online Store in a manner consistent with applicable law, principles of social coexistence and decency, with a view to respecting personal rights and intellectual property rights of third parties.
2. The online store www.bliblo.pl sells within the territory of the Republic of Poland. In the case of international shipping, the Buyer should send an individual message to the Seller to determine the final cost of shipping.
3. The buyer has a choice of several ways to order the product of his choice:
a) ordering the product directly through the store’s website, without prior registration
b) ordering the product via the Account previously created,
c) order by e-mail
d) order by phone (available between 9:00 and 17:00 on business days)
4.All Products available in the Online Store are original, brand new (free from defects) and comply with applicable standards and requirements.
5. Orders referred to in item 3 (a-c) of this paragraph may be placed 7 days a week, 24 hours a day.
6. Orders placed on weekdays after 6pm, on Saturdays and Sundays, and public holidays will be processed the next business day.
7. Confirmation of submission and acceptance of the Order will be sent to the Buyer by the Seller in the form of an email.
8. The sales contract is treated as concluded when the Buyer receives the e-mail message referred to in point 7 of this paragraph.
9. Orders submitted for implementation may be canceled by the Buyer who is also a consumer within the meaning of the Act of 23 April 1964 – Civil Code (Journal of Laws of 1964 No. 16, item 93, as amended), until the Product is shipped.
10. Order processing time (completing the order and delivery to the Buyer) is determined individually for individual products but does not exceed 7 business days (in the case of teepee tents it is 7 business days)
11. In the absence of availability of products offered by the Seller, the Buyer is informed of this fact. The buyer may agree to extend the duration of the Order or cancel the ordered Product or the entire Order. In the absence of Products, the estimated duration of the Order is determined individually with the Buyer.
12. The Seller reserves the right to cancel the Order, if the Buyer, despite the request, has not completed within 7 days the deficiencies required for the successful implementation of the Order, in particular, he has not made the payment for the order.
3. PAYMENTS
1. The prices given in the Online Store are expressed in Polish zlotys and are gross prices, they contain all components, including VAT and customs duties.
2. Proof of purchase (invoice) is attached to each Order.
3. The customer shall pay for the ordered goods:
a) by bank transfer before delivery. If the Customer chooses the method of payment in the form of prepayment by bank transfer, failure to receive payment to the Seller’s bank account within 5 days of submitting the order confirmation will result in the order being canceled. Payments via bank transfer should be made to the Seller’s bank account:
bank: ING Bank
account number: 56 1050 1764 1000 0091 4484 7192
b) cash on delivery, payment of the Supplier when making the Delivery (in this case, the implementation of the order will begin after the Seller sends the confirmation of the order to the Customer).
c) via Przelewy24
3. If you choose the payment method referred to in point 3 a) of this paragraph, the Products shall be sent when 100% of the funds are credited to the Seller’s account.
4. If you choose the payment method referred to in point 3 a) of this paragraph, if the Buyer fails to make the payment within 5 days from the date of confirming the Order, the Seller shall request the Buyer to make the payment. In the event of an unsuccessful call, the Seller has the right to cancel the Order by informing the Buyer by e-mail or telephone.
5. If you choose the payment method referred to in point 3 c) of this paragraph, the Products shall be sent when 100% of the funds are credited to the Seller’s account.
6. If you choose the payment method referred to in point 3 d) of this paragraph, the Products shall be sent when 100% of the funds are credited to the Seller’s account.
4. DELIVERY
1. The buyer may choose the following ways of collecting ordered Products:
a) delivery of Products to the Buyer’s address provided when placing the Order by courier,
b) delivery of Products to the Buyer’s address provided when placing the Order by Poczta Polska.
2. The delivery address is provided by the Buyer when placing the Order.
3. The delivery costs shall be borne by the Buyer.
4. The approximate time of order fulfillment is from 1 to 7 working days after payment is received.
5. Shipping costs are calculated according to current price lists and depend on the weight and size of the package. The buyer is informed about the shipping costs when placing the order. In the case of shipping outside the country, the shipping cost is determined individually based on the estimated weight of the package and the country of destination.
6. The Seller undertakes to provide the Buyer with Products free of defects.
7. The customer should examine the delivered parcel in time and in the manner adopted for parcels of a given type in the presence of an employee of the Supplier. In the event of a defect or damage to the parcel, the Customer has the right to require the Supplier’s employee to draw up a proper report.
8. The Buyer undertakes to collect the Product sent.
9. In the event of the Customer’s absence at the address indicated by him when submitting the order as the Delivery address, the Supplier’s employee will leave a notice or attempt to contact us by phone to determine the date on which the Customer will be present. In the event of a return return of the ordered Goods to the Online Store by the Supplier, the Seller will contact the Customer by e-mail or phone, setting the date and cost of the Delivery again with the Customer.
10. Shipments are sent from Monday to Friday.
11. Orders are processed in the order in which they were received, while supplies last.
12. A proof of purchase is attached to each shipment.
5 Warranty
The Seller provides the Supply of Goods free from physical and legal defects. The Seller is liable to the Customer if the Good has a physical or legal defect (warranty).
If the Good has a defect, the Customer may:
a) make a statement about the price reduction or withdrawal from the Contract of Sale, unless the Seller immediately and without undue inconvenience to the Customer replaces the Defective Product with a product free from defects or removes the defect.
This limitation does not apply if the Good has already been replaced or repaired by the seller or the seller has failed to satisfy the obligation to replace the Good with a good free from defects or remove defects. Instead of replacing the defect proposed by the Seller, the Customer may request replacement of the Product for one free of defects or instead of replacing the Good, demand that the defect be removed, unless bringing the item into compliance with the contract in the manner chosen by the Customer is impossible or would require excessive costs compared to the method proposed by the Seller. When assessing the excess costs, the value of the Good free from defects, the type and significance of the defect found are taken into account, as well as the inconvenience to which the Customer would otherwise be exposed.
b) demand replacement of the defective Product with one free of defects or removal of the defect. The seller is obliged to replace the defective product with a product free from defects or remove the defect within a reasonable time without undue inconvenience to the customer.
The Seller may refuse to satisfy the Customer’s request if it is impossible to comply with the Contract for the Sale of defective Goods in a manner chosen by the Customer or would require excessive costs compared to the second possible method of compliance with the Contract of Sale. The cost of repair or replacement is borne by the Seller.
The customer who exercises the rights under the warranty is obliged to deliver the defective item to the address of the Seller. In the case of a Customer who is a Consumer, the cost of delivery is covered by the Seller.
The Seller is liable under the warranty if a physical defect is found within two years of the Goods being released to the Customer. The claim for removing the defect or replacing the Product with a product free from defects expires after one year, but this period may not end before the period specified in the first sentence. Within this period, the Customer may withdraw from the Sales Agreement or submit a statement on the price reduction due to a defect in the Good. If the Customer has demanded the replacement of the Product free from defects or removal of the defect, the deadline to withdraw from the Sale Agreement or submit a price reduction statement begins with the ineffective expiry of the deadline to replace the Goods or remove the defect.
6 COMPLAINTS
Any complaints related to the Goods or the implementation of the Sales Agreement, the Customer may address in writing to the address of the Seller.
The Seller, within 14 days from the date of the request containing the complaint, will respond to the complaint of the Good or a complaint related to the implementation of the Sales Agreement reported by the Customer.
The Customer may file a complaint to the Seller in connection with the use of free services provided electronically by the Seller. The complaint may be submitted in electronic form and sent to the address kontakt@bliblo.pl The Seller shall promptly, but not later than within 14 days, consider the complaint and provide the Customer with an answer. No response from the Seller after the deadline indicated in the previous sentence results in the complaint being considered justified.
The complaint should include a description of the Product defect, the date of its creation and the Buyer’s request. In order to facilitate the complaint procedure, the Seller provides Appendix 2 on the Online Store’s website.
If the data or information provided in the complaint need to be supplemented, before considering the complaint, the Seller will ask the person submitting the complaint to supplement it in the indicated scope.
Proof of purchase or a copy thereof should be attached to the claimed Product.
The buyer is obliged to return the claimed Product at his own expense. If the complaint is accepted, the shipping costs will be refunded.
Complaints should be directed to:
FHUM Vezio
Stryjewskiego 7/9
80-607 Gdańsk
9. Slight differences resulting from the individual settings of the Buyer’s computer – and in particular the monitor – may not be the basis for complaint of the purchased Product.
7. WARRANTY
1.Goods sold by the Seller may be covered by the warranty granted by the manufacturer of the Good or distributor.
In the case of Goods covered by the guarantee, information regarding the existence and content of the guarantee is always presented on the Online Store Website.
8. WITHDRAWAL FROM THE CONTRACT
1. The buyer who is a consumer within the meaning of art. 221 of the Civil Code (Journal of Laws No. 16, item 93, as amended), has the right to withdraw from a distance contract, without giving a reason, within 14 days of receiving the Product.
2. The withdrawal period from a distance contract is 14 days from the date of delivery of the item, and to meet the deadline it is enough to send a statement before its expiry. The statement should be sent to the e-mail address of the store kontakt@bliblo.pl
3. The Buyer, withdrawing from the contract, is obliged to return the Product unchanged along with the Proof of Purchase or its copy within 14 days from the date of withdrawal.
4. Shipping costs of returned Product shall be borne by the Buyer.
5. The Buyer is responsible for a decrease in the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.
6. The Seller guarantees the reimbursement of the Product price and the costs of shipping the Product to the Buyer immediately, no later than within 14 days to the bank account provided by the Buyer.
7. The Seller shall refund the payment using the same method of payment that the Buyer used, unless the Buyer explicitly agreed to a different method of return that does not involve additional costs for him.
8.If the Buyer has chosen a delivery method offered by the Seller other than the cheapest usual delivery method, the Seller is not obliged to refund the additional costs incurred by the Buyer.
9. Returns of Products sent at the expense of the Seller or on delivery will not be accepted.
10. The provisions of this paragraph shall not apply to Buyers who are not consumers within the meaning of art. 221 of the Civil Code (Journal of Laws No. 16, item 93, as amended), i.e. persons performing legal actions directly related to their business or professional activity.
11. Returns should be sent to the following address:
FHUM Vezio
Stryjewskiego 7/9
80-607 Gdańsk
9 PROTECTION OF PERSONAL DATA
The administrator of the Customer’s personal data provided to the Seller voluntarily as part of Registration, placing a one-off order and as part of the Seller’s provision of electronic services or under other circumstances specified in the Regulations, is the Seller.
The Seller processes Clients’ personal data in order to process orders, provide the Seller with electronic services and other purposes specified in the Regulations. The data is processed only on the basis of legal provisions or consent given by the Customer in accordance with applicable law.
The set of personal data provided to the Seller is reported by the Seller to the Inspector General for Personal Data Protection.
The Customer provides his personal data to the Seller voluntarily, with the proviso that failure to provide specific data in the Registration process prevents Registration and setting up a Customer Account and prevents the submission and execution of the Customer’s order if the order is placed without Customer Account Registration.
Everyone who provides the Seller with their personal data has the right to access their content and to amend it.
The Seller protects the personal data provided to him and makes every effort to protect it against unauthorized access or use.
The Seller provides the Customer’s personal data to the Supplier to the extent necessary to perform the Delivery.
10. COPYRIGHT PROTECTION
1.All photos of the Products and other materials (including texts, graphics, logos) posted on the Online Store website www.bliblo.pl are the property of the Seller or have been used by him with the consent of third parties who hold the copyright to them.
3. It is prohibited for external entities to download photos from the Online Store website www.bliblo.pl and use them for marketing and commercial purposes.
4. The use of the abovementioned materials without the written consent of the Seller or another third party who is entitled to the copyright is unlawful and may constitute a basis for initiating civil and criminal proceedings against those who commit this procedure.
11. FINAL PROVISIONS
1. The Seller reserves the right to introduce restrictions on the use of the Online Store caused by its technical service, maintenance works or works on improving its functionality. At the same time, the Seller undertakes to make every effort to ensure that these breaks take place at night and last as short as possible.
2. The Seller reserves the right to amend the Regulations. The changes come into force at the moment clearly indicated by the Seller, but not earlier than after 7 days from their announcement. Orders placed before the entry into force of the amendments referred to in the previous sentence will be implemented on the terms in force at the time of their submission.
3.All disputes between the Parties shall be settled amicably or in the presence of an independent and impartial mediator. However, if no amicable settlement of the dispute is possible, including through mediation, the court’s jurisdiction will be determined in accordance with the provisions generally applicable in the Republic of Poland.
4. In matters not covered by these Regulations, the relevant provisions of Polish law shall apply, in particular the Act of 23 April 1964 – Civil Code (Journal of Laws of 1964 No. 16, item 93, as amended) and the Act of 30 May 2014. on consumer rights (Journal of Laws of 2014, item 827) and other relevant laws.
5. Regulations come into force on September 1, 2016.